1. In General
2. What data do we collect?
Unless otherwise agreed by you, we will only collect the basic personal data required in relation to our business relationship. Specifically when visiting the Site and using the Contact Service Form, the Visitor is asked to provide the following personal data to the extent required for the provision of this service, such as his/her full name, e-mail address, contact telephone number, so as to allow communication between the Company and the Visitor. Therefore, in no case will data personally identifying the Visitor be collected automatically, but only if the latter provides this data voluntarily.
In no case shall the procurement of sensitive personal data be required and such data is in no case collected.
The Company bears no responsibility in case the Visitor provides personal data of third parties (for instance names) for contact purposes.
3. How do We collect your data?
We will collect the Visitors’/ Users’ personal data directly from them when they interact with the Company and its Site, e.g. when they visit the Site via their browser’s cookies [learn more by visiting our Cookies Policy], communicate with the Company either via e-mail or via the contact form service.
4. Purposes of the use of personal data.
Tulip shall ask for and receive only the personal data required for the completion of the contact form. The Company uses the contact details provided by the Visitor in order to address possible requests and to provide respective information.
The contact details provided may also be used for the procurement of information regarding Services or marketing purposes from the Company to the Visitor. The Visitor reserves the right to declare that he/ she does not wish to receive such informational messages for marketing purposes by sending an email to [email protected].
5. How do we store your data?
We will store and process your personal data within the European Union.
We may store and process your personal data, or share it with the recipients described below, also outside of the European Union. We will do so only to the extent permitted by applicable law and take appropriate safeguards to ensure the security and integrity of your personal data. You may contact us anytime using the contact details below if you would like further information on such safeguards.
In order to achieve full and appropriate execution of its obligations and services, Tulip can, fully or partially, communicate the personal data provided by the Visitor to the following third parties:
Visitors can receive access and information regarding their personal data that have been particularly subject to processing or communicated to third parties by applying to the Personal Data Controller as mentioned below. Such requests shall be addressed and answered within a reasonable time limit.
Tulip shall preserve the personal data provided by the Visitors/ Users as long as required to provide the services or information the Visitors/ Users have requested and to administer your relationship with us. If you have asked the Company not to communicate with you, we will hold this information as long as required to comply with your request.
6. What are your data protection rights?
You have the right to request from us access to and rectification or erasure of your personal data or restriction of processing concerning you and to object to processing as well as the right to data portability in accordance with the EU General Data Protection Regulation.
In particular, you have the right to request a copy of the personal data that we hold about you. If you would like to transfer your personal data to another controller, we will provide you with the personal data which you provided to us and which has been processed by automated means in a machine-readable portable format free of charge.
Given that we want to make sure that your personal data is accurate and up to date you may also ask us to correct or remove any information which you think is inaccurate.
For any of the above requests, please send a description of your personal data concerned and state name, email address as proof of identity to [email protected]. We may require additional proof of identity to protect your personal data against unauthorized access.
If you have any concerns about how your personal data is handled by us or wish to raise a complaint on how we have handled your personal data, you can contact us at [email protected] to have the matter investigated. If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Hellenic Data Protection Authority.
Tulip undertakes all appropriate procedures for the protection of security and integrity of the personal data provided to it in the context of the present Personal Data Protection Policy and for preventing illegitimate disclosure of such data. Changes in relation to the systems and the procedures used for the protection of personal data may be put into effect in order to ensure an up to date safety and protection status.
8. Use of the Site – Consent
9. Juvenile Users
If you are under 16, please make sure that you obtain your parent/guardian’s permission prior to providing us with any of your personal data. Persons under the age of 16 are not permitted to provide us with their personal data without such consent.
10. Applicable Law and Jurisdiction
The present policy and any amendment shall be governed by Greek Law as well as the European Union’s law. Any dispute that may arise from the present agreement and which cannot be resolved extrajudicially, shall be resolved before the competent Courts of Athens.
12. Personal Data Controller
The Controller of personal data for the Services is the company under the trade name Tulip Entertainment Ltd. If you have any questions regarding your rights or if you have any specific requests relating to your Personal Data please contact us at [email protected].